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FAQ
Q1: Are you a factory or trading company?
A1: We are professional manufacturer,have more than 14 years experience in this industry. Welcome to visit us!
Q2: Do you produce special cutting tools?
A2: Yes, we provide OEM/ODM service for customers, just send us your design drawings if you have any customized items need
to be made.
Q3: Do you accept low volume for sample order? And what's your MOQ for special tools?
A3: Yes, our MOQ is 1 piece, and the sample lead time is 3 days. It can be negotiated for special requirement.
Q4: If we want to work with you, is it possible to get confidentiality?
A4: Sure, all your information including company info, drawings, PO details will be kept confidential, we can signed non-disclosure agreement.
Q5: How long of the lead time?
A5: for standrad items we have in stock, the lead time is within 3 days.
for non-standrad items need to be customized made, the lead time is within 7-15 days.
Q6: Is free shipping possible?
A6: We don't offer free shipping service,but we will give you some discount if you buy large quantity products.
We have discount on shipping cost from our courier companies,can offer you the cheapst shipping cost.
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